Healthcare Facility Elevator Consulting: Improving Safety, Compliance, and Efficiency

‍Our client’s healthcare system, encompassing hospitals, clinics, and more than 40 off-site buildings, faced a critical need to modernize its aging elevator infrastructure while planning for ongoing expansion. With the addition of a new hospitaland the acquisition of a downtown campus, leadership required a strategic plan to assess current conditions, prioritize upgrades, and integrate vertical transportation into new construction. ATIS provided comprehensive assessments, modernization planning, and consulting services that positioned the university to meet both immediate and long-term needs.

The reliability of vertical transportation systems is vital to healthcare operations, where the safe and efficient movement of patients, staff, and equipment directly affects quality of care. For the client, aging elevator systems combined with new construction projects created the need for a system-wide modernization strategy. Leadership turned to ATIS for their technical expertise, rapid responsiveness, and ability to deliver clear, data-driven guidance across multiple facility types.

Problem & Solution

The university’s healthcare network was expanding rapidly, with new facilities coming online and older buildings requiring significant upgrades. Many elevators were reaching the end of their operational life, while new construction demanded modern systems capable of handling high patient volumes. Leadership needed:

  • A comprehensive understanding of current elevator conditions across the system.

  • Clear prioritization for modernization projects.

  • Cost forecasting that aligned with capital planning cycles.

  • Guidance on elevator design for new facilities.

  • Support during acquisitions to avoid unnecessary costs and delays.

The challenge was to create a modernization roadmap without disrupting critical healthcare operations.

Solution Overview

ATIS began by conducting Condition Assessments across the portfolio, consolidating elevator condition data into a clear, actionable report. This served as the foundation for a five-year modernization strategy with high-level cost opinions and priority rankings.

For the new hospital and a planned research tower, ATIS advised on optimal elevator count, speed, and placement to support traffic demands. When the university acquired the downtown campus, ATIS quickly delivered a well-scoped modernization proposal, preventing vendor upselling and keeping the project on schedule.

Additionally, ATIS initiated benchmarking efforts using patient volume and facility layout data to optimize elevator distribution across the network. By combining strategic planning with immediate, targeted support, ATIS ensured modernization efforts aligned with operational, budgetary, and growth objectives.

RESULTS

  • A portfolio-wide CapEx plan with modernization roadmap now guides investment decisions

  • Leadership has accurate cost projections and clear project priorities.

  • New construction projects are equipped with efficient, future-ready elevator systems.

  • Acquisition-related elevator projects avoided unnecessary costs and delays.

  • Benchmarking data supports ongoing optimization of elevator performance.

Conclusion

Through a combination of strategic assessment, modernization planning, and expert consulting, ATIS has enabled our client to modernize its vertical transportation systems while accommodating continued growth. The result is a clear, actionable plan that improves system reliability, supports patient care, and positions the university for future expansion.

The ATIS Advantage

ATIS is the largest full-service vertical transportation management company in North America, managing over 100,000 devices and inspecting more than 100,000 elevators annually. Our comprehensive services include compliance management, maintenance oversight, capital planning, and asset lifecycle solutions—supported by industry-leading technology and a dedicated team of 85+ consultants. Clients rely on ATIS for full-service portfolio management, from scheduling and tracking to tailored consulting that addresses every stage of their equipment’s life.

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