Emergency Communications & Monitoring
Comprehensive and Compliant Solutions
[Summary: We provide comprehensive elevator emergency communications services that enable you to transition from outdated landlines to cellular and Voice Over Internet Protocol (VoIP) solutions. We install non-proprietary elevator emergency phone systems, so you won't get locked into a single vendor's system. We also ensure code-compliant installations and monitor the communication systems around the clock. Contact us today to learn more about our services.]
ATIS provides comprehensive elevator emergency communications services and elevator telecommunications solutions, encompassing everything from equipment management to continuous call monitoring. We assess your current systems to implement efficient upgrades and new installations, transitioning from outdated landlines to dependable cellular or VoIP solutions. We're committed to ensuring your elevator's emergency communication adheres to all code requirements and remains consistently operational.
Why Elevator Emergency Communication Is Critical
When an elevator or escalator emergency occurs, a reliable, code-compliant communication system is essential for safety and peace of mind. ATIS provides advanced elevator emergency communication systems that connect occupants in any situation, reducing liability and ensuring you always meet the latest regulatory standards.
VoIP and Cellular Solutions to Upgrade Your Emergency Communication
With the retirement of outdated landlines, ATIS specializes in VoIP elevator emergency phone solutions and cellular services. These modern systems help ensure uninterrupted communication between elevators and security teams or first responders, even during power outages or service disruptions. Our elevator emergency phone systems keep you compliant and secure while reducing maintenance costs and future-proofing your building’s safety infrastructure.
Every building is unique. ATIS installs non-proprietary elevator emergency response systems and call systems tailored to your specific requirements and jurisdictional codes. Our team provides solutions that scale seamlessly across large property portfolios, ensuring consistent, reliable performance and full code compliance nationwide.
How ATIS Supports You Beyond Installation
As a trusted partner with a nationwide reach, ATIS delivers more than equipment. Our expert team provides ongoing elevator monitoring technology and emergency communication support, acting as an extension of your facilities management staff. We review every installation for compliance, monitor your systems around the clock, and offer responsive client service to resolve issues quickly, so you can focus on your property, not your equipment.
Why Choose ATIS for Elevator Emergency Communications
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Our industry experts have decades of experience. Our elevator and escalator remote monitoring solutions are designed to align with all national and local compliance requirements, simplifying safety and inspection processes while reducing the risk of communication failures.
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We use non-proprietary equipment, giving you the freedom and flexibility to adapt as your goals and elevator compliance requirements evolve.
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Every installation is different. We provide practical solutions tailored to your specific needs. ATIS’s elevator emergency communication systems and remote monitoring services can be centralized for efficient management, giving you portfolio-wide visibility and control wherever your properties are located.
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Your elevator phone line monitoring solutions should align with your budgetary needs. The cost of your equipment is included in an uncomplicated and economical monthly subscription, with a one-time, low-cost installation fee.
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Your remote elevator monitoring system will be in safe hands with ATIS, regardless of your technological requirements. We work with all communication technologies — such as LTE, VoIP, and Legacy — providing support and upgrades that will last.
Frequently Asked Questions
Property owners and facility managers considering elevator emergency communications and monitoring services typically ask the following questions:
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Emergency communication code requirements from the ASME A17.1, or the Safety Code for Elevators and Escalators, are performance-based and do not differ whether you use cellular communication or VoIP for your elevator phones. Not all of the code requirements may be required in your jurisdiction. Examples of these requirements include:
Calls must be directed to a staffed location: This enables authorized personnel to take appropriate action. The call must be redirected to an alternate location if it's not acknowledged within 45 seconds. Automated answering systems are prohibited.
A visual signal must activate during the call: A visual signal must activate the moment a two-way communication is established. It must also be extinguished when the communication link is terminated.
The system must provide the required information: The communication system must provide the building information and elevator number on demand to the authorized personnel.
The system must be backed up by an alternate power source: During a power failure or outage, the alternate power source must be capable of providing four hours of two-way communication.
The system should have a means of verifying operability: End-to-end verification should be possible, and this verification should be performed at least once daily.
Other requirements may still apply, depending on your jurisdiction. As a trusted elevator emergency communication system provider, ATIS can help you ensure your elevator phones are compliant with applicable regulations.
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Yes, you can replace your elevator's landline with a VoIP or cellular service. Switching to VoIP or cellular helps enable uninterrupted communication with first responders. Adopting these well-supported technologies also helps future-proof your elevator.
However, switching from a landline to VoIP or cellular doesn't automatically ensure compliance. Code requirements apply regardless of the communication technology you use. We can help you replace your elevator landline with a compliant emergency phone system and avoid costly code violations. Our low-cost installation fee and predictable monthly subscription keep costs under control.
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ATIS reviews installations for code compliance and monitors emergency systems to mitigate the risk of communication failures. The service includes the cost of the equipment, and our non-proprietary elevator emergency phone systems ensure you're not locked into a single manufacturer or vendor.
Contact Us for Elevator Monitor Technology Solutions
When it comes to elevator and escalator emergency communication, efficiency and compliance are critical. Schedule Your Emergency Communications Consultation and ensure your systems meet current compliance requirements.
Want to Learn More?
Access our Emergency Communications and Monitoring webinar here!
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