In 2025, ATIS reviewed $10 Million in Invoices
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Over $6 Million in Proposals
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And saved our top 10 Clients over $4 Million Dollars
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In 2025, ATIS reviewed $10 Million in Invoices • Over $6 Million in Proposals • And saved our top 10 Clients over $4 Million Dollars •
Total Elevator Asset Management (TEAM)
We are the ONLY elevator and escalator managed services provider in North America that offers comprehensive management in predictable monthly subscriptions.
Services may vary slightly between locations and countries. Contact us to discuss.
Summary: ATIS delivers comprehensive elevator and escalator managed services across North America. Through our Total Elevator Asset Management (TEAM) offering, we serve property owners managing portfolios of all sizes. Our TEAM services include:
Certificate management: We help you meet relevant regulations, submit required documents on time, schedule inspections, and track violations so you can identify and address potential issues before they become big problems.
Asset management: We help you keep your elevator optimized and compliant, and we plan for maintenance and modernization. We manage your contracts from start to finish to ensure the terms fit your requirements without unnecessary spending.
You can choose a TEAM service package based on your unique needs. Contact us today to learn more.
We are the ONLY elevator and escalator managed services provider in North America that offers comprehensive management in predictable monthly subscriptions.
Services may vary slightly between locations and countries. Contact us to discuss.
ATIS’s TEAM Service delivers complete elevator consulting and portfolio management for building owners and facility managers. Our experts oversee every aspect of your elevator and escalator systems — including compliance management, performance monitoring, and modernization planning. With TEAM, you gain a single-source partner to improve safety, maintain code compliance, reduce downtime, and extend equipment life across your entire vertical transportation portfolio.
How TEAMs can help you
One TEAM for Your Elevator and Escalator Managed Services
With TEAM, you get more than elevator inspections — you get strategic oversight designed to protect your investment. Our team works closely with you to develop a proactive maintenance strategy, ensure timely repairs, and plan for modernization before costly breakdowns occur.
See what our TEAM services include:
Certificate Management
Enjoy peace of mind knowing your equipment meets all relevant building code regulations, including those set by the Occupational Safety and Health Administration (OSHA) and the Americans with Disabilities Act (ADA). Our elevator and escalator certificate management service ensures compliance. We track inspections and violations while ensuring the Authority Having Jurisdiction (AHJ) receives everything it needs, from paperwork to fee payment. Documentation stays organized and ready for inspections or audits.
Let us handle compliance management across your national elevator portfolio. We prioritize uptime, ensuring your vertical transportation systems stay safe while meeting local standards.
Asset Management
We help you optimize your vertical transportation equipment through comprehensive elevator and escalator asset management. Think of it as asset maintenance management. Proactive care ensures systems remain safe, while strategic planning addresses both current use and future upgrades. We offer:
Contract management: We manage your elevator contracts with maintenance companies from start to finish, including renewals. Each proposal and invoice gets a careful check before moving forward.
Vendor coordination: As your single-source partner, we meet with maintenance companies on your behalf and review contracts, invoices, and proposals.
Maintenance oversight: Our team can conduct comprehensive on-site assessments to understand maintenance quality. Optimizing maintenance practices lowers operational costs, enhances safety, and extends the life of your assets.
Cost management: We submit your ATIS invoices. Expert capital planning enables you to create accurate forecasts and budgets for modernization projects. Oversight keeps you informed. We track open issues, identify cost savings, and review your portfolio's KPIs.
Technical advice: When you need technical support, we provide it without using overly complicated jargon. Expect straightforward, easy-to-understand guidance.
Data analytics: Our technology platform provides clear data insights for informed decision-making and centralized control.
We gather complete asset details to create a live database with tracking for every component, from age to usage patterns. This comprehensive asset data allows you to make informed decisions based on current information.
TEAM Packages
Compliance
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Tracking of AHJ inspection via ATIS Alert with automatic scheduling of annual inspections.
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We ensure that operating certificates are up to date and in compliance. Once you’re enrolled, it’s automatic.
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Tracking of outstanding and resolved violations via ATIS Alert.
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All AHJ-required forms are completed and submitted to receive the certificate.
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ATIS Alert is our innovative software that enables continuous tracking of inspections, certificates, and violations. Available 24x7. Read more here.
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Call our support team for assisted guidance with performance issues.
Maintenance
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Portfolio contract oversight and management with maintenance performance and reliability tracking.
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Invoices and proposal review against contractual agreement to ensure correct charges.
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A yearly virtual meeting with our customer and their maintenance contractor to review performance, reliability, violations, repairs, etc.
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Call our support team for assisted guidance with performance issues.
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Weekly tracking of elevator issues through resolution with maintenance provider
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ATIS will support the management of your contract life cycle
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Quarterly client meeting to review cost savings report
TEAM
-
Tracking of AHJ inspection via ATIS Alert with automatic scheduling of annual inspections.
-
We ensure that operating certificates are up to date and in compliance. Once you’re enrolled, it’s automatic.
-
Tracking of outstanding and resolved violations via our proprietary software, ATIS Alert.
-
All AHJ-required forms are completed and submitted to receive the certificate.
-
Portfolio contract oversight and management with maintenance performance and reliability tracking.
-
Invoices review against contractual agreement to ensure correct charges.
-
A yearly virtual meeting with our customer and their maintenance contractor to review performance, reliability, violations, repairs, etc.
-
ATIS Alert is innovative software that enables continuous tracking of inspections, certificates, and violations. Available 24x7. Read more here.
-
Call our support team for assisted guidance with performance issues.
-
Weekly tracking of elevator issues through resolution with maintenance provider
-
ATIS will support the management of your contract life cycle
-
Quarterly client meeting to review cost savings report
Frequently Asked Questions
Property owners and facility managers evaluating elevator and escalator managed services typically ask the following questions:
Which elevator maintenance company offers the best value for multiproperty portfolios?
ATIS offers exceptional value for multiproperty portfolios because we compare invoices against your existing maintenance agreement to ensure accurate charges, so you won't be billed for work already covered in your contract. We also manage elevator contracts throughout their life cycle, from reviewing proposals to managing renewals. As your trusted partner, we meet with maintenance companies on your behalf to ensure your equipment gets the service it needs and without unnecessary spending.
We offer predictable monthly subscriptions that work well for clients with large portfolios. When choosing between buying one-time services and subscribing to an elevator managed services program, consider the best management approach. The former addresses problems after disruptions, while the latter gives you a dedicated expert proactively engaged in managing an elevator's life cycle.
How can I verify my elevator maintenance invoices are accurate?
ATIS can verify the accuracy of your elevator maintenance invoices, as we review each invoice against contracts across your properties. Doing this on your own can be time-consuming, and small errors compound. The steps to ensure accuracy include:
Review your coverage type: What are the services covered in your contract? Match invoice line items to your contract terms. You should only be billed for exclusions. Charges that don't map to these exclusions may be an overcharge.
Confirm labor hours: Compare the technician's actual time on-site to the billed hours. Check any overtime, double-time, or travel charges and make sure they follow contract rates. Elevator companies may also have minimum charge policies, so confirm that these minimums match what you agreed to.
Evaluate repair or upgrade proposals: Cross-check any elevator repair or upgrade proposals against your contract. Some proposals may already be covered.
Dispute discrepancies in writing: Disputing in writing leaves a paper trail. Cite the contract language you believe applies to your dispute.
Do elevator managed services really work?
Elevator managed services streamline your elevator management effectively across multiple properties, especially if you work with ATIS. For instance, we've once delivered unparalleled ROI and performance for a 100-elevator portfolio. In the first year, we were able to achieve 800% ROI driven by:
Denied or renegotiated more than $100,000 in maintenance billables
Maintenance discount savings of $7,000
Renegotiated hotel maintenance agreements to meet client specifications
These efforts led to performance improvements by significantly reducing elevator downtime and effectively auditing invoices.
Talk to an Elevator Advisor Today
Ready to enhance the safety, performance, and life cycle management of your vertical transportation assets? Partner with North America's full-spectrum elevator managed services provider. Our full-scale elevator and escalator portfolio management services care for your entire inventory. Contact us to discuss your needs or schedule a consultation.
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