Client Success

I have been very happy with the level of services provided by the KJA team. They employ experienced and highly specialized consultants with excellent market knowledge and unmatched technical competency. The KJA team has been a pleasure to work with and is committed to ensuring best value for us.

– Richard Newman, Arguson

Currently, the ATIS team have consulted on four (4) elevator modernizations for me and my organization with total costs in excess of $4M. Through these experiences, I’ve grown to realize that Dave Hardin (and his team) embodies the very definition of the word expert. His knowledge of elevator code and equipment surpasses anyone’s I’ve spoken to on the topic. This fact, along with the knowledge that ATIS has no fiscal interest in the equipment or vendors we use, gives me confidence that the recommendations and specifications they provides are always in my organization’s best interests. The expertise, attention to details, accessibility, budget mindfulness, and gregarious personality assures ATIS will be our go to consultants for the foreseeable future.

– Robb Woodruff Assistant Director-Engineering CoxHealth

Oxford has employed KJA consulting engineering services for over 15 years. Services are delivered across Canada for Oxford’s VT device portfolio that exceeds 1,000 devices. The services at site level, such as maintenance inspections, contractor reviews, AHJ assistance and KJA’s national oversight of performance tracking assists Oxford in controlling costs, ensures code compliance, investment protection and reliability.

– Kimberly Train, Oxford Properties Group

KJA has delivered services with a high degree of technical competency and professionalism. They have complied with the requirements of the contract, provided good values for their services and have generally exceeded our expectations. It has been a pleasure working with KJA Consultants and looking forward for our continued collaboration in the future.

– Jean-Philippe Drolet, Brookfield Properties

Since 2015, KJA has been providing elevator inspection and consulting services at over 70 federal properties in Ontario. As a part of this ongoing mandate, KJA completes safety inspection of over 300 elevating devices annually using qualified personnel. KJA has delivered services with a high degree of technical competency and professionalism. They have complied with the requirements of the contract, provided good value for their services and have generally exceeded our expectations. It has been a pleasure working with KJA Consultants.

– Umer Patel, Public Services and Procurement Canada

I wanted to also say a few things about the role KJA played in our elevator’s improved performance since l joined the elevator meetings and board of directors in 2018. Thanks to KJA for the continued collection of important data, analysis, valued opinions and helping us advocate for a safe reliable elevator service at our site. We look forward to not only maintaining this kind of performance but to continually improve our elevators to keep optimal safe operating conditions and ensure our residents are genuinely happy with the service provided.

– Douglas Cheung, Director – TSCC 2204, 33 Bay Stree

I have engaged the services of KJA Consultants many times over the last 20 years for contract negotiations, traffic studies, retrofits and general condition inspections and have found them to be professional, knowledgeable and easy to work with. With the complexity of elevator systems and equipment and industry regulations it’s critical to have the services of a good elevator Consulting Firm and I’ve found KJA’s services to be invaluable over the years. Their fees are reasonable and I have found that many times the results they achieve more than cover the fees particularly with contract negotiations. I am happy to recommend KJA to any company looking for the services of a good elevator consulting company.

– Allen Morrison, Cambridge Suites Hotel Toronto

KJA Consultants has been serving Cushman & Wakefield Asset Services Inc., formerly 20 VIC Management Inc., for over 10 years providing elevator and escalator maintenance management services for multiple locations across Canada. KJA has provided and continues to provide a multitude of professional services from maintenance inspections, condition surveys, modernizations, procurement, capital planning, just to name a few. KJA continues to exceed our expectations through their professional and class A service delivery and we look forward to working with KJA on our current and future programs.

– Greg Pheiffer, Cushman & Wakefield Asset Services

I wanted to say a few words about the role KJA had in improving the performance of our elevator services since they reviewed and drafted elevator contracts on behalf of some of the condominiums I manage. With the newly drafted agreements prepared by KJA, we are excited to announce that not only has the level of performance and maintenance increased, but we continue to enhance our elevators in order to maintain ideal safe working conditions and ensure that our residents are completely satisfied with the service offered.

– Ali Noureddin, Forest Hill Kipling

KJA Consultants have been involved on KRP Properties’ elevator portfolio for the past several years. KJA have always been professional, knowledgeable, easy to deal with, reasonable and committed to representing KRP’s interest. It is my pleasure to recommend KJA Consultants for continued and future work.

– Terry Young, KRP Properties

Cadillac Fairview has been working with KJA Canada for over 15 years, providing elevator and escalator maintenance management services across Canada for 750+ vertical devices. KJA provides subject matter expertise on vertical transportation at a national and property level, including day-to-day operational issues, new construction and modernization projects. The services at site level such as maintenance inspections, contractor reviews and meetings, AHJ assistance combined with KJA’s national oversight of performance tracking, consolidated capital planning, etc., provides the necessary surveillance needed to control costs, ensure code compliance, investment protection and reliability.

– Scot McBrayne, Cadillac Fairview Corporation Limited

As a partner to Liberty, now ATIS, their team of expert consultants have visited many of our Hotels to assist with due diligence, asset management, modernization and new construction. We have been very pleased with their exceptional level of knowledge, project management and professionalism. In addition, ATIS teams across the portfolio handle hundreds of elevator company improper scope proposals or billing for work that is covered under our service agreements. The engagement & resolution has been swift, spot on and already saved our properties well into the $6 figures for the corrections. We look forward to the team taking over our portfolio of elevators to continue improving the reliability and maintenance of our devices.

– Scot Cameron, Concord Hospitality Enterprises

I would like to provide my account feedback using ATIS as your elevator inspection company over the last several years. The account team is amazing! The response time to any emails as well as their follow up with my account team and elevator provider’s is second to none. Managing the elevator program for the client would be impossible without ATIS. Their industry knowledge is impressive. We have been able to provide the client large savings on vender quotes for repairs several times utilizing ATIS as a 3rd part in the quote process. The savings have paid for the service the last two years. I highly recommend ATIS to any company needing to manage elevators.

– Tom Cayia, JLL

The level of customer service that we have experience from ATIS’s field inspector’s, management staff, and back office support team, has been above reproach. They are friendly, helpful, and always professional. It is my opinion that no other company in the elevator inspection industry offers the level of innovation and expertise as does ATIS and I highly recommend them to any company, government entity or AHJ looking for a quality solution for their conveyance inspection program.

– Nicholas A. Kavanagh, Fairfax County VA

Brevard County School Board has used ATIS as our Preferred 3rd Party elevator inspection Vendor since 2015... ATIS has worked with us and our elevator maintenance company to complete the Florida State required elevator inspections at our 31 schools and over 50 elevators and chair lifts. The Safety and compliance of our elevators is a top priority. We feel the Inspection service rendered by ATIS Elevator Inspections, LLC keeps the elevators not only compliant with the Florida State Jurisdiction but, in safe working condition. The Customer Service we receive from the back office staff and Inspectors Onsite with ATIS Elevator Inspec- tions, LLC is friendly, Helpful and informative. We recommend their professional services

– Robert J. Wiebel, Brevard County School Board

For the past several years, ATIS has been completing elevator inspections at 140 of our sites with 170 in-service elevators. The services they provide are essential in keeping the elevators safe and up to code for our students and staff. Their team continues to deliver timely service and excellent customer maintenance. Communicating with the District and our elevator maintenance vendors is crucial; ATIS provides this service on all levels. In advance, elevators due for inspection are identified and required testing is coordinated with the District’s timetables and constraints in check. Required State of Florida inspection reports are completed and submitted to ensure compliance. We appreciate their level of attention to our needs and gladly recommend ATIS Elevator Inspections, LLC for the inspection and compliance of your elevators

– Sue A. Welland, Hillsborough County Public School