A man is cleaning or repairing a commercial elevator ceiling with a tool.

Condition and Maintenance Assessments for Elevators and Escalators

For Elevators and Escalators

Talk to an Elevator Advisor

Proactive management is key to maximizing vertical transportation reliability and safety in any building. ATIS’s industry-leading elevator and escalator maintenance assessment services provide building owners and facility managers with a clear, actionable roadmap for equipment performance, compliance, and planning.

Get an Expert, Unbiased Analysis of Your Elevator and Escalators’ Maintenance and Lifespan

Our elevator and escalator condition assessment solutions are more than just a checklist. Each evaluation includes a hands-on elevator or escalator equipment assessment conducted by experienced advisory professionals. 

A Condition and Maintenance Assessment Includes:

  • 2-4 hour survey of equipment (dependent on units/stops)

  • All travel to and from job​

  • Written assessment of condition ​

  • Analysis of past maintenance, inspection records, and contract​

  • Written evaluation of maintenance program​

  • Estimated lifetime of equipment​

  • Basic Capital Planner

Our specialists perform comprehensive on-site inspections to assess your equipment's operational performance, maintenance quality, and anticipated lifespan. This analysis will help guide future decisions regarding your maintenance provider and service level, help start your capital planning process, and could eliminate unnecessary shutdowns. Many clients find that the assessment helps them to avoid unnecessary work proposed by their elevator contractor. 

We perform elevator and escalator service quality audits to verify compliance with both local and national maintenance quality inspection standards. Our thorough performance evaluation procedures ensure each system operates smoothly, safely, and as designed. Our team applies reliability assessment methods to uncover patterns of downtime or recurring issues that may affect building occupants or tenant satisfaction.

ATIS stands out for delivering objective, actionable reporting. After your assessment, you’ll receive a comprehensive, easy-to-understand report. Our experts will walk you through findings, recommend corrective actions if needed, and help you confidently navigate vendor proposals or compliance audits.

When to consider a Condition and Maintenance Assessment?​

  1. Your elevator is often in need of costly repairs and regularly shut down for maintenance or repairs

  2. You received a modernization or repair quote and need unbiased guidance before you spend

  3. You’re creating a capital plan to prepare for upcoming expected expenditures    

Additional Assessments Available    

Contact us for multiple service discounts.

Why Condition and Maintenance Assessments Are Essential

A regular elevator or escalator condition and maintenance assessment ensures you meet current monitoring requirements. This data-driven approach helps property teams identify efficiency gaps through elevator and escalator efficiency analyses, discover potential safety issues, and determine when to prioritize repairs versus full modernization. Many clients rely on our maintenance audit services to build their capital plans and negotiate more effective service agreements.

At ATIS, we have extensive expertise in code compliance and have provided assessments and consulting services for many facilities, from healthcare centers to retail offices. In an elevator condition assessment, we evaluate your elevator’s components, maintenance history, and overall performance. We help extend equipment lifespan and support compliance with local and national safety standards.

A missed elevator inspection can result in safety concerns and significant financial penalties. We recommend an elevator service quality audit at least once annually, especially for high-traffic buildings, to help you stay ahead. Routine assessments help keep your equipment safe, efficient, and ready for inspections.

Get Expert Analysis of Your Escalators and Elevators 

Being proactive about the safety and reliability of your building’s elevators and escalators is crucial. ATIS is your trusted partner for clear, unbiased equipment analysis and maintenance advisory, and you can count on us to meet your elevator or escalator maintenance assessment needs. Contact us today to learn more or to bundle your next assessment with additional ATIS services for maximum value.