Keep Your Retail Locations Running Smoothly with ATIS
Futureproof Your Retail Portfolio
Retailers today face constant pressure to modernize aging equipment, meet evolving accessibility requirements, and keep every store safe, compliant, and operational—especially during peak sales periods. At ATIS, we turn your elevators and escalators from a reactive maintenance headache into a proactive asset that supports your brand, protects revenue, and enhances the shopping experience.
Whether you’re juggling tight capital budgets, keeping stores open during high-traffic seasons, rolling out multi-location renovations, or dealing with inconsistent vendor performance, we bring the oversight, structure, and expertise you need to keep elevators and escalators safe, compliant, and customer-ready without disrupting sales.
Trusted by Leading Retailers
What We Deliver
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We reduce elevator and escalator outages during critical shopping hours—keeping customers moving, floors accessible, and revenue flowing.
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Expired certificates, failed inspections, and open violations can shut stores down. We track, manage, and close issues before they disrupt operations.
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No more chasing multiple service providers or wondering if the job got done. We hold vendors to higher standards and give you clear performance reporting
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Avoid costly surprises with data-driven forecasts for repairs, replacements, and modernizations—aligned with your budget cycles.
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Whether it’s 5 stores or 500, we give you centralized management plus field experts who understand local codes and retail realities.
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From ADA compliance to emergency communication systems, we keep your vertical transportation safe, accessible, and aligned with brand standards.
Experience Our Total Elevator Asset Management (TEAM)
TEAM is our comprehensive escalator and elevator managed services program for retail building owners and managers, providing complete oversight of your vertical transportation across different jurisdictions nationwide. This subscription-based offering combines inspection management, compliance tracking, certification processes, and performance monitoring into a single, easy-to-manage partnership.
Account Management
Our escalator and elevator account management service simplifies inspections across your entire retail portfolio. Our team handles work orders and closely coordinates with your local schedulers for every inspection. With our proprietary ATIS Alert software, you'll have real-time visibility into upcoming inspection dates, easy access to historical reports, and a clear dashboard for tracking violations. Benefits we offer include:
Inspection tracking
Inspection planning
Access to ATIS alert
We help ensure that all your vertical transportation devices across every jurisdiction stay up to code, enabling ultimate national portfolio escalator and elevator compliance management.
Certificate Management
Stay on top of ever-changing building codes and deadlines with our escalator and elevator certificate management services. With over 185 Qualified Elevator Inspectors (QEI) and jurisdiction expertise, we can navigate all relevant requirements across different cities and states. Our experts help every elevator and escalator in your retail portfolio comply with all applicable regulations, including the Americans with Disabilities Act (ADA) and Occupational Safety and Health Administration (OSHA) standards.
We also set up tailored tracking systems, resolve violations, and submit all required certificates to the Authority Having Jurisdiction (AHJ). Our team manages everything related to certification, so you can keep your retail stores open and minimize elevator or escalator downtime.
Asset Management
We deliver exceptional elevator and escalator asset management, prioritizing proactive maintenance delivery and cost controls. Our team works directly with local maintenance professionals, analyzing existing contracts and facilitating renewals. We also monitor the health of your vertical transportation systems to ensure local service providers deliver timely maintenance, minimizing downtime and extending your asset lifespan.
We also use accurate data to support budgeting, develop strategic plans, and suggest upgrades. Our approach helps lower your overall cost of ownership across your entire escalator portfolio.
How We Work With Our Retail Partners
When you choose ATIS as your elevator or escalator management company, we become an extension of your facilities team, combining national reach with local understanding to proactively manage your elevators and escalators.
We start with a comprehensive review of your current elevator and escalator assets, maintenance records, open violations, and compliance certificates. Using ATIS Alert, our team creates a proactive escalator or elevator portfolio management plan tailored to your operational and budget objectives. Our team handles all the day-to-day oversight, from vendor coordination to ongoing performance monitoring.
Our team also proactively recommends upgrades and regulatory updates to keep your assets future-ready.