Maintenance Performance Scorecard
Elevator & Escalator Services
Scale:
1 — Insufficient
2 — Inconsistent
3 — Adequate
4 — Strong
5 — Exceptional
| Performance area | Rating | Notes | ||||
|---|---|---|---|---|---|---|
Insufficient |
Inconsistent |
Adequate |
Strong |
Exceptional |
||
High confidence
32–40
Provider performing well
Monitor closely
24–31
Follow up on gaps
Needs attention
Below 24
Escalate or re-evaluate