FAQ 2019-11-14T22:34:47+00:00

How can I tell if my elevator, escalator or other conveyance inspection certificate has expired?

You can either check your existing certificate to see if the expiration date is indicated or you can simply call ATIS Elevator Inspections at 855-755-2847(ATIS). We have the ability to access that information.

How do I schedule an elevator or escalator inspection?

You can either call ATIS Elevator Inspections at 855-755-2847(ATIS) or you can request a quote by completing the appropriate form on our website.

What is a QEI?

A QEI is a Qualified Elevator Inspector. Individuals who hold this designation have gone through a rigorous background check and examination process. They must maintain these qualifications based on the ASME QEI-1 Standard for Qualified Elevator Inspectors.

How many qualified elevator inspectors do you have at ATIS?

We currently have over 120 full-time and part-time QEIs at ATIS. They are all fully insured, including workman’s comp.

What do we do if we have a violation on our inspection report?

If there are any violations on your inspection report, determine which party is responsible (elevator/escalator maintenance contractor or building owner/agent). Handling of the violations can vary based on jurisdiction. You can call ATIS Elevator Inspections at 855-755-2847(ATIS) and we will be happy to assist.

How do we get a current elevator or escalator certificate?

When you receive an inspection report with no elevator or escalator code deficiencies, ATIS will file an inspection report of existing conditions. An operating certificate will then be issued.

When will the new certificate expire?

The vast majority of the certificates expire in one year, while some expire in six months. Be sure to confirm the length of time before your next required inspection.

To learn about safety tips and rules for elevators and escalators, please click on the link below.

Elevator & Escalator Safety