Dedicated Support team
We’re here for you in every way possible.
The ATIS difference can be found in everything we do, including our support and customer first focus. We deliver on that statement with a team of proven professionals who ensure your commercial building, retail complex or residential units requirements are met to keep the conveyances operational. What we do for these clients is what you can expect when you partner with ATIS.
Your business operations depend on conveyance systems. That’s why you can depend upon our support team to be ready to help you with the best possible customer experience. We launched a Code Hotline for greater accessibility to our expertise and responsiveness for compliance and code-related questions.
We’re moving ahead because we think ahead. These are not just words, but a guarantee that our over thirty Customer Service Representatives and Account Managers are focused on meeting your needs. The same holds true for our entire back-office support team of over forty members.
Customer centric focus
Our focus is on your conveyance system requirements.
This customer first priority is also evident in the fact that no matter where you are you will have a dedicated account manager and/or CSR as your primary point of contact. Their job is to make your job easier by taking care of all the compliance matters to keep your organization’s conveyance systems up and running.